Igniting Workplace Enthusiasm
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Customer Service

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

Strictly Business: The Dale Carnegie Immersion Seminar

This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.

World Class Customer Service

You will learn how to Identify customer needs and anticipate customer expectations, Profile a client with the “customer continuum”, Communicate clearly and concisely, Think on your feet and find creative solutions, Win over customers as friends and keep them for life, Listen for understanding and demonstrate empathy, Stay calm under pressure to reduce internal stress, Improve internal communications and Turn complaining customers into company advocates.

 
 

4885 Aspen Pine Blvd, Dublin, OH 43016, US
P:614-219-1476

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The Dublin office proudly serves all of Ohio. We specialize in sales training and management courses, including presentation skills, corporate training, leadership seminars and more.
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